Getting started

Setting up takes about an hour. Striker suggests a starting setup for your type of business, and you adjust it.

1. Sign in

Go to the Striker console and sign in with Google, or with the email invite you received. Striker is set up together with Hosho at the moment: we create your business's account and send you the invite.

2. Build your assistant

The console's Home page has five setup cards. Each shows Not started, Basics done or Detail added.

  1. Business: your business name, type, timezone and currency. Then add what your assistant should know. Under Knowledge → Sources you can read in your website, upload files (PDF, Word, Excel, CSV, screenshots), or upload past chats exported from Instagram or WhatsApp. Striker turns them into answers and policy cards for you to approve.
  2. Products and prices: under Products, list what you sell, with prices and links, or connect a product feed.
  3. How it sounds: under Voice, pick a tone and add a few example replies in your style.
  4. Guardrails: words it must never say, and your own rules. Safety rules (for example handing over medical or legal questions) are always on.
  5. When a person steps in: under Handover, choose when conversations go to your team and where alerts go (Slack).

Then set your Goal: what a good conversation ends with. That's usually sending your booking or shop link, or taking a request for your team. See Knowledge and settings.

3. Try it

Use Try it here in the console to message your assistant as a customer would and see each reply, and why it was given. You can also test it in Slack, or on Instagram with tester accounts before you go live.

4. Connect and go live

Connect Instagram and Facebook. To put the chat on your own website too, go to Settings → Connections → Website chat, add your website's address and paste the one-line snippet into your site. Then choose how replies go out: